UA1082 Usability Testing & Evaluation

Duration:

• 2 days, 9 am to 6 pm

Description:

• Usability Testing
• Usability Evaluation
• Corresponds to the curriculum of the course CPUX-UT

Target Group:

All persons who carry out or accompany a usability evaluation or a usability test: Product Manager, Product Designer, User Interface Designer, Software Engineer, Project Manager, Quality Manager

Seminar content:

Usability Testing

• Usability Testing
  • Create a test plan
  • Create a test script
  • Recruit test participants
• Typical problems
  • Test task creation
  • Non-Disclosure Agreement
• Usability Tests
  • Preparation of the testbriefing
  • Pre-test interview
  • Test moderation
  • Post-test interview
  • De-briefing
  • Typical problems
• Preparation of test results and communication
  • Psychological aspects in the test result mediation
  • Interpretation and evaluation of test results
  • Usability test report
  • KJ method, affinity diagrams
  • video analysis
• Management Summary
• Variants of usability testing
  • Discount usability test
  • Remote Usability Test
  • Unattended usability test
  • Crowd Usability Testing
  • Quantitative usability evaluation
  • Eye-tracking
  • RITE (Rapid Iterative Testing and Evaluation
  • International Testing
  • Usability Testing exceed Desktop Applications: Mobile phones, ticket machines, televisions, smartphones, tablets

Usability Testing:

• Evaluation types (inspection types)
  • Heuristic evaluation
  • Expert Review
  • Review
  • Cognitive walkthrough
  • Persona based review
• Typical problems
  
  • inspection criteria
  • heuristics
  • design rules
  • use requirements
  • Inspection without inspection criteria
• user survey
  • Distinguish the goals of a user survey
  • Select type of user survey
  • Qualitative user survey
  • Quantitative user survey
  • Planning a user survey
  • Recruit survey participants
  • Select or create a questionnaire
  • Evaluate survey results
  • Present survey results
  • Typical problems in questions

Price:

995,- Euro without examination plus VAT.

Recommended prerequisites: UA1010 CPUX-F Foundation

Questions?

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